For cUSTOMER SUPPORT
Your AI-Powered Smart Workspace for Customer Support
Simplify your daily operations, unify your team's knowledge, and accelerate your business growth with Sampling Labs, your AI-powered teammate and smart generative search engine.
Auto-reply
Create response templates and automate responses for your subscribers.
Personalised emails
Build deeper customer relationships with personalised emails
Customer details
Auto-extract details about subscribers from submitted information.
Custom domains
Grow your business with custom domain names.
Feature name
Webex integrates seamlessly into 100+
industry-leading apps.
industry-leading apps.
Feature name
Webex integrates seamlessly into 100+
industry-leading apps.
industry-leading apps.
Feature name
Webex integrates seamlessly into 100+
industry-leading apps.
industry-leading apps.
Feature name
Webex integrates seamlessly into 100+
industry-leading apps.
industry-leading apps.
FEATURES
Empower Your Customer Support Teams with AI-Driven Knowledge Access
Enhance customer satisfaction and operational efficiency with instant, AI-powered access to your organization's knowledge.
Integrate Your Support Systems
Connect over 70 tools, including CRM systems, ticketing platforms, and communication channels, to centralize your customer information, support tickets, and internal documentation.
Deliver Contextual Knowledge
Provide support agents with real-time, verified information within their existing workflows, reducing response times and enhancing customer experiences.
Enhance Decision-Making
Leverage AI-powered insights to inform strategic decisions, ensuring consistency and accuracy across support operations.
statistics
What we have earned in our journey so far.
In customer support, speed and accuracy are paramount. Sampling equips your agents with instant access to verified information, enabling them to resolve issues swiftly and consistently. This not only enhances customer satisfaction but also boosts team efficiency and reduces operational costs.
70%
Reduction in time spent searching for customer and support information across teams.
50%
Decrease in customer service response times by providing visibility into customer details and support history.
60%
Faster onboarding for new support agents through centralized access to documentation and resources.
